Beware of Fake Xiaomi Electric Scooters

Hi everyone,

Unfortunately, we have had a few customers bring their scooters in for a service job only to find out that they were not authentic Xiaomi scooters - different motor, different parts, different app, etc.
Please be careful and do your research when purchasing Xiaomi products elsewhere as we cannot service products that don't use authentic parts from Xiaomi.
If you would like a quote for a service job, please feel free to bring your product into Mi Store or any of our authorised retailers, or email our team at
Thank you!
- From the Mi Store Team